Our Team

Rhode Island may be the nation’s smallest state, but it is incredibly diverse. Rural, urban, suburban, and coastal communities are all within an hour drive. As a result, there can be tremendous disparity in the value of similar properties depending on their location.

We have put together a team of experienced professional property appraisers located throughout RI, along with parts of Massachusetts. In order to provide superior service to our clients, we have superior quality control. Appraisal Solutions has neighborhood-specialized appraisers. Each appraiser focuses on a specific area which provides them with comprehensive knowledge and access to primary market data information.

Our philosophy at Appraisal Solutions is to guarantee exceptional customer service throughout every step of the appraisal process. We keep you informed of your appraisal report, notify you at the first sign of delay and discuss complex situations. We understand the importance of communication with our clients and we strive to exceed your expectations.

A Team Approach: Our staff of certified and licensed appraisers utilizes a team approach to discuss unique property reports by sharing knowledge and experiences. We exchange information to ensure the most comprehensive and market derived appraisal reports.

Double Review Process: All reports go through a double review process before they are considered complete. Appraisal Solutions takes extra care to ensure precise and professional appraisal report.

Resources: Access to MLS, MLS Pin, MLS Eas, Warren Group, Appraiser Base Cost Approach, plus all other non paid data sites. Superior resources guarantee accurate data and fair estimate of market value.

At Appraisal Solutions, you can rely on our accurate market data and independent judgment to ensure professional, objective and ethical appraisal reports to our clients.

The Team











Susan Kelly, SRA, GA

Founder and Certified General Appraiser in Rhode Island and Massachusetts

Ms. Kelly is president and founder of Appraisal Solutions and Fenix Real Estate. Appraisal Solutions was launched in 2008 as a mid-market appraisal firm servicing the residential mortgage market in northern Rhode Island. Since that time, Ms. Kelly has grown the firm to represent nearly every money lending institution and residential mortgage market participant throughout the entire state and southeastern Massachusetts.

While managing all the day to day operations of Appraisal Solutions, Ms. Kelly launched the brokerage firm Fenix Real Estate in 2012 as a way to capitalize on the recovering residential market following the financial crisis. Fenix now employs 4 agents who focus on the single-family and small multi-family sectors in submarkets which are underserved by the existing brokerage community. Fenix has transacted in Central Falls, one of region’s poorest and neglected communities, downtown Providence to overlooked submarkets in Lincoln and East Greenwich, two of the more affluent submarkets in the area. Fenix and AS, which are mostly women and minority managed organizations, invested heavily and are early adaptors in promising technologies which customers are increasingly embracing such as Zillow and Trulia.

Ms Kelly also currently serves on numerous boards and industry organizations in addition to being very active in community civic, theatrical and educational groups. She most recently served as President to her Rotary chapter after successfully launching an Interact Program which focuses on high school students.

Ms Kelly also holds the following designations: ABR, SRES, GAA, SRS, e-PRO








Judith & Charles Bitting

Certified Residential Appraiser and Licensed Residential Appraiser


Chuck and Judy Bitting are our dynamic duo. Before becoming an appraiser, Judy worked as an elementary and middle school teacher for the Providence School Department. The Dynamic Duo took their knowledge worldwide in 1973 when the joined the Department of Defense Overseas School System. They lived in Wuerzburg, Germany, Yokohama, Japan, Yokosuka, Japan, and Schweinfurt, Germany, where they worked in local schools until they returned to the U.S. in 2001.  

Once they returned home, Judy and Chuck decided to become Residential Appraisers. Judy is a Certified Residential Appraiser in the state of Rhode Island. Chuck is a Licensed Residential Appraiser. They did their training with Isherwood Appraisal Company. Judy began working as an appraiser in 2001 and Chuck began working as an appraiser in 2003. They worked at this company up until 2007. From 2007 to the current period she has been a private contractor, appraising residential properties throughout Rhode Island for Appraisal Solutions, LLC. Their appraisal experience has been extensive, encompassing all forms of residential appraisal work including vacant land, single family, condominiums, and multi-family properties and Relocation Appraisals. They have also had some experience appraising investment property from five (5) to twelve (12) units, and mixed-use properties.









Theresa Jaquet

Certified Residential Appraiser

Born in Italy, Theresa Jaquet moved to the United States in 1960 with her family. She grew up in Queens, New York, attending school at the City University of New York’s Bernard Baruch College where she graduated in 1980 with a Bachelor of Business Administration in Marketing Management. Theresa then moved to Rhode Island and worked with a national real estate developer for four years while working towards her Real Estate License. She started her real estate salesman career with Coldwell Banker in 1988. Since then, she has worked as a property manager in a large apartment complex, a property manager in a condominium development in Lincoln, and she has also worked as a sales assistant/property manager for a real estate firm in Warwick.

Theresa has been working as an appraiser in Rhode Island for fifteen years. She began her career in Appraising performing appraisals for a group in Newport. After the housing crisis in 2008, Theresa began doing appraisals for Fannie Mae and other banks involved in foreclosures. She continues to do work for estate planning and divorce attorneys in addition to her work with Appraisal Solutions. She also has experience performing commercial appraisals and land appraisals. Theresa is family-oriented, caring, and friendly. She will always put her clients first so that she can help your family find the home of your dreams. Theresa likes to stay active in her community as well. She was a member of the Rotary Club of Warwick and is a member of the Rhode Island Association of Realtors.




Edward Coccio

Certified Residential Appraiser

Ed Coccio graduated from Rhode Island College in 1985. After working at a variety of restaurants around Providence and Cranston, Ed decided to become a home appraiser. He began his training in 2003 at a small appraisal company in Warwick. Ed has been working as an appraiser for Appraisal Solutions since its launch in 2008.

Ed currently lives in Cranston with his wife and has three wonderful children. Ed is a highly experienced appraiser and his attention to detail allows his reports to be flawless.

Michael Chase

Trainee Appraiser

"To excel at any challenge that I encounter, ultimately providing the highest standard of professionalism and performance"... Michael Chase, born and raised in Rhode Island, served this country honorably as a United States Marine.  Since his time in the military, Michael has earned positions in several fields to include mutual funds, mortgage lending and retail management.  Passionate about all things real estate and with encouragement from friends, family and fellow veterans, Michael jumped back into the real estate profession as a Real Estate Appraiser Trainee, with an enthusiastic, highly motivated desire to help and support those in need. 


Kimberly Wooten

Trainee Appraiser

Kimberly Wooten was born and raised in Mobile, Alabama. She moved to Rhode Island 18 years ago where she has opened her own personal business Four Seasons Home Inspections, LLC. Kim is proud to be the owner of a new start-up company and to help grow the small business community in Rhode Island. Kim is a Certified Professional Inspector through InterNACHI, but she is always reaching to expand her knowledge and continue her education. She has received her Residential Appraisal Trainee Certification from the Appraisal Institute and hopes to soon receive her Certified Residential Appraiser License with the help of her supervisor and mentor Susan Kelly.


Lindsay Coristine


Lindsay Coristine is our on-staff appraisal report reviewer. Lindsay graduated Magna Cum Laude from Rhode Island College with a Bachelor’s degree in Psychology. After graduation, Lindsay began working in an administrative role for an appraisal company.  As her interest in real estate grew, her position evolved into assisting in the appraisal review process.  Lindsay has been working for Appraisal Solutions for the last 9 years to ensure the highest quality appraisals to satisfy the needs of our clients.

Liz Early

Office Manager

Liz Early is the office manager and bookkeeper of Appraisal Solutions and Fenix Real Estate. Liz grew up in Connecticut. She graduated from the University of Rhode Island in 2017 with a Bachelor of Arts in French and a Bachelor of Science in Marine Affairs. While working towards her degree, Liz worked as a Sailing Instructor at a small Yacht Club in Connecticut. She also spent two summers living in Nantucket and working at as an Environmental Educator for a children’s program on the island. Liz handles most of the day to day tasks for each company including bookkeeping and social media marketing.

Ellen Collins-Frazier

Team Secretary

Ellen Collins-Frazier is a well-established saleswoman, having spent most of her life working as a sales representative for several different companies. Ellen went to the Johnston & Wales Business School and graduated with an Associate’s Degree in Business. She then went on to work as a Manufacturing Sales Representative for a company in Framingham, Massachusetts. She later went on to work as an Account Representative for Proctor & Gamble, the company that creates Tide, Dawn, Febreze, and many other household products. Ellen has four lovely children including the Founder of Fenix Real Estate and Appraisal Solutions, Susan Kelly.





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